I write a blog, The Cult of Hockey for the Edmonton Journal, on WordPress. For the last week, myself

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  • #2425373

    I write a blog, The Cult of Hockey for the Edmonton Journal, on WordPress. For the last week, myself and numerous readers have noticed that the scroll bar at the right side of the page does not appear, making it impossible to scroll up or down. This happens on all kinds of computers, with all kinds of browsers. If I clear my browser history, the scroll bar will reappear for a few minutes, but when I refresh my blog, it’s gone again. Why is this happening and what can be done about it? David Staples,[phone number removed]

    The blog I need help with is cultofhockey.wordpress.com.

    #2425493

    justjennifer
    Moderator

    Are you referring to the site you’ve linked to, whose last post was from 2012, or are you referring to a different site?

    #2425494

    The address is:

    http://blogs.edmontonjournal.com/category/cult-of-hockey/

    We get about 30,000 pageviews a day on this, lots of folks starting to complain in the last week.

    #2425497

    justjennifer
    Moderator

    The above site is powered by WordPress.com VIP. There’s a whole different support system in place for VIP sites.

    Please log a support ticket through your WordPress.com Enterprise dashboard.

    #2425506

    Will do.

    #2425562

    bdukes
    Staff

    Hi David,

    Since you have reached out to the VIP team directly I am closing this thread. The VIP team will be the best place to get support for your site :)

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