If my OLD email address no longer exists, how can I confirm an email change?

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    Posts
  • #1106956

    asahpss
    Member

    I am trying to change my email address. I have confirmed the change using the link to the NEW email address. However, I am concerned that I am not receiving a confirmation link at the OLD email address which no longer exists.

    When an email address is changed, does a confirmation link get sent to the OLD email address? If so, I will not be able to confirm the change and will need further help to change my email address.

    The blog I need help with is healthpolicystatistics.wordpress.com.

    #1107183

    zandyring
    Staff

    Hi there,

    Are you trying to change your user email address, or your blog email address? There are slightly different processes for both of these.

    Cheers!

    #1107230

    asahpss
    Member

    Hi, thanks very much for your reply.

    I am trying to change my user email address, specifically, the one that appears under Settings -> Account. I am suspecting that a notification is being sent to the current address on file, which is the “old” one and no longer exists. If so, is there a way to work around this?

    Unfortunately, I am also not seeing notifications of followup posts – because my user email address no longer exists. Many thanks again for your timely reply.

    #1107231

    asahpss
    Member

    Hmmm… seems like I was able to change my email address! Maybe I was doing it incorrectly.

    Thanks again for your help.

    #1107233

    zandyring
    Staff

    I’m glad this resolved for you!

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