IF YOU DONT SEE THE RENEWAL BUTTON CONTACT SUPPORT
Hi there, our records show we have responded to two emails within the past two days to the email address associated with your user account.
If you have not received these emails can you please check your spam/junk folder to see if they have gotten stuck there.
The domain rosaliecapri.com expired on May 9 and is currently in redemption. This means that the domain is deactivated, but has not yet been fully released. During this time, you can still renew this domain, but the process is more complicated than a regular renewal.
If you’d like to renew your ownership of this domain, you have several options:
1) We can renew the domain for you through our registrar. This costs $98, which includes $18 for the domain and an additional cost of $80 for a late renewal. We have no control over this additional cost, as it is levied on us by our domain registrar.
2) Try to register the domain through a domain back-ordering service, such as Pool (Registering starts at $60 with Pool) http://pool.com/
3) Wait until the domain is out of redemption and becomes available for registration again. Then, you can register it again for the regular price of $18. This would run the risk of the domain being registered by someone else before you, or the domain not being released for registration at all. The exact redemption period and the release of the domain are at the discretion of our domain registrar and we can’t control it.
If you want to have the best chance of getting your domain back, your best bet would be the first option. If you choose this option, please reply to this thread letting us know. We will then send you a request for payment via PayPal and will contact our registrar on your behalf, asking to restore the domain.
Please note that time is of the essence here. Because your domain is very close to being cancelled, it may no longer be possible to recover it. If you pay for renewal and we are unable to recover the domain, you will be fully refunded.
Just in case you didn’t receive the emails. ^^
Thank you for your prompt reply which included the option renew at $98. Is it possible to revert my blog back to the original wordpress.com domain. If so please provide the instructions on how to do this. :)
Yes, your blog was reverted back to http://rosaliecapri.wordpress.com/ when the domain expired.
However, when I click on the wordpress.com link (above) I am directed to a link not found error message. I can not access the blog. Can you tell me why that is?
It’s definitely working properly for me.
Can you please try clearing out your cache and cookies?
If that doesn’t work, try clearing your DNS cache: http://www.opendns.com/support/article/68
CHEERS TO THE SUPPORT TEAM AT WORDPRESS!!!
MY ISSUE WAS RESOLVED VIA THEIR PROFESSIONAL ADVICE AND INSTRUCTION!!!
ALSO TWEETED A THANK YOU TO YOUR TEAM
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