I'm an administrator but I can't renew my blog.

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    Posts
  • #1615185

    I can’t renew my blog and it’s about to expire. I have Administrator rights but I’m not the person who initially registered the blog.

    The blog I need help with is csirosolarblog.com.

    #1615260

    auxclass
    Member

    Only the account that owns an upgrade can renew the upgrade.

    You can get the upgrade owner to transfer the upgrades to you for the upgrade. If they have trouble with the transfer they can log into this thread as the upgrade owner and ask the staff (using small clear words – from – to – this upgrade) to transfer the upgrades to you

    I will flag this for staff attention if you need help

    #1615266

    Thanks. I’ll see if I can get the account owner to transfer the rights.

    #1615267

    auxclass
    Member
    #1615391

    rachelmcr
    Staff

    Hi Sally,

    The upgrade owner is welcome to reply here or contact us directly for help with this. I see that this blog has several different upgrades on it, so please make sure the owner specifies which upgrades to transfer to you.

    Please let me know if you have any questions about that. :)

    #1615428

    taniaritchie
    Member

    Hi, I’m the co-admin of the blog csirosolarblog.com, together with the OP sally. I have left the organisation so want Sally to get all the emails etc regarding future upgrades – renewals for several are due soon. But I only see an option to transfer the upgrade to another blog, not a different admin on the same blog. Can you help?

    #1615479

    kardotim
    Member

    @taniaritchie If you want I can move all upgrades at csirosolarthermal.wordpress.com to sallycrossman. Please reply to confirm.

    #1615480

    taniaritchie
    Member

    Yes please, that’d be ideal. Many thanks.

    #1615481

    kardotim
    Member

    Done :) Please let us know if you need any further assistance!

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