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image always inserts at top of post

  1. Today I encountered your new Add Media environment. My problem is with "Insert into Post" - it always puts the picture at the top of the post, instead of where the cursor is at the time (the bottom of the post where I am adding more text and pictures). This didn't happen before, it always inserted the image where I had the cursor. I looked through your Help sections but did not find the answer to this. How can I insert a picture at the spot where I want it?

    The blog I need help with is

  2. Do you also encounter this issue in a different browser? for example Internet Explorer or Google Chrome?

    Sorry for the inconvenience.

  3. I just tried it in Google Chrome and it worked as expected (image goes below cursor). But then I went back to Firefox and now it is working there as well! So someone must have fixed something... this was happening just after it switched to the new Add Media environment.

  4. Katie, thank you for sharing. It sounds like it's working for you now both in Google Chrome and Mozilla Firefox. Please do let us know if it happens again, and we'll investigate further.

    For future reference, we also have a support article about troubleshooting images:

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