Import Failed

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  • #875185

    marthaspong
    Member

    I am importing from two Typepad blogs and one Blogger blog. The first Typepad import went smoothly, but the smaller second file failed to import, according to the email I received from WordPress. When I returned to try it again and clicked on the Typepad/Movable Type link, I got this message:
    “We’re processing your import now and will send you an email when it’s all done. If you don’t hear from us within 24 hours, please contact support, and we’ll get everything fixed.” I clicked on that link, but got the message that I can’t get support without paying. Sigh. Meanwhile, I was able to successfully import from Blogger. Is it possible to reset the Typepad importer?
    Thanks for any help you can give.

    The blog I need help with is reflectionarydotnet.wordpress.com.

    #875465

    macmanx
    Staff

    I have reset your importer as requested.

    Please let us know if you need any further assistance!

    #875494

    marthaspong
    Member

    Thank you for your help. The posts imported, but the comments did not. Do you have any suggestions for fixing that? The comments from my other import attempts did import successfully. I would appreciate any advice you have. Thanks!

    #875528

    macmanx
    Staff

    Hm, would you please try importing again? it might pick up what it missed.

    If not, the only other option would be to completely empty the whole blog and try the import again from a clean slate.

    #875529

    marthaspong
    Member

    Sure, do I just delete all the posts, then re-import one file at a time?

    #875530

    macmanx
    Staff

    If re-importing with the existing posts doesn’t work, I can completely wipe the blog you in just a few seconds. Just let me know if you’d like me to do that, and confirm which blog (just in case).

    #875539

    marthaspong
    Member

    Thanks, I’ve now imported the file three different times, and each time I’m only getting the posts, not the comments. Let’s start over. The blog is http://reflectionarydotnet.wordpress.com, and I’ve got the Typepad files on my computer and the Blogger posts/comments are still up and available to move, so if you can wipe this one that would be great. When I try again, I’ll start with the one that hasn’t worked yet.

    #875550

    macmanx
    Staff

    I have emptied the blog as requested.

    Please feel free to try again and let us know how it goes!

    #875554

    marthaspong
    Member

    I started with the problem import, and it’s still a problem. WordPress says the import is successful, but it’s not appearing on the blog at all now. (That’s after four attempts.) Any other ideas?

    #875557

    macmanx
    Staff

    Which one was the problem import?

    #875558

    marthaspong
    Member

    Reflectionary files from Typepad. The larger file from Typepad and the Blogger file worked perfectly.

    #875559

    macmanx
    Staff

    I haven’t heard of a Reflectionary file before. What should it contain, and how did you get it?

    #875560

    marthaspong
    Member

    Oh, sorry, let me try again. It was a file from a blog I had on Typepad, and it’s a .txt file. I used their export function to make it.

    #875561

    macmanx
    Staff

    Ok, and it was just a normal export file?

    Is the other Typepad file also a .txt file?

    #875562

    marthaspong
    Member

    Yes, they are very similar. I actually found an older version of the one that wasn’t working and tried that (it had more content, I was glad to find it!), but again I get the email saying the Import was successful, but the content does not appear at all. I’m trying the other Typepad file now.

    #875563

    macmanx
    Staff

    Alright, please let us know how the other file goes.

    #875564

    marthaspong
    Member

    The other Typepad file worked.

    #875565

    marthaspong
    Member

    Which is to say, it’s still in process.

    #875566

    macmanx
    Staff

    Excellent, let’s see how that turns out in 24 hours.

    #875567

    marthaspong
    Member

    Great, I will check back tomorrow night.

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