Import from posterous

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  • #1158285

    cubusregio
    Member

    When I’m trying to Import from posterous following the documentation: http://en.support.wordpress.com/import/import-from-posterous/ I try to upload the “wordpress_export_1.xml”-file the Result is: “Could not read the XML file. Please make sure you are uploading a valid .xml or .xml.gz file. For more info, please see our documentation.”
    What can I do?

    (email redacted)

    The blog I need help with is cubusregio.wordpress.com.

    #1158387

    timethief
    Member

    If you cannot find what you need here http://en.support.wordpress.com/import/import-from-posterous/ then you will need Staff help. I tagged this thread for a Staff follow-up.

    #1158422

    cubusregio
    Member

    Thank you!

    Aditional information: filesize of “wordpress_export_1.xml” = 2,20 MB (2.315.504 Bytes).

    Where can I mail this file to?

    Peter

    #1158451

    cubusregio
    Member

    I found a description of an alternative way to import <http://en.blog.wordpress.com/2012/03/13/posterous-joins-twitter/&gt;
    but where is the Point 3. ?

    #1158452

    cubusregio
    Member
    #1158453

    sol12
    Member

    Evidently they’ve changed it, and replaced it with the current import function (the one everyone’s having trouble with). So I’d say it’s not an “alternative” way to import — it’s the previous way.

    #1158457

    simonvx
    Member

    Same problem here. Tried many, many things.

    #1158474

    jenia
    Member

    Hi there, several other users reported issues when importing a Posterous XML backup file. It appears to be an issue with the backup file, rather than with the WordPress importer. Our developers are looking into it and we will update this thread as we have more news (it might take a while). Thanks for your patience!

    #1158478

    jenia
    Member

    Hi all, since my last update, Posterous developers made some changes to the export tool, and our developers tweaked our importer.

    Please download the latest version of the Posterous backup and try the import again. For your reference, import instructions are here: http://en.support.wordpress.com/import/import-from-posterous/

    If you run into any issues, please let me know!

    #1158480

    cubusregio
    Member

    Hi jenia, hi unknown Posterous developers,

    now importing went well! Thanks! The only Problem is, that all the german “Umlaute” like ä ö ü or ß are represented with 2 questionmarks.

    #1158481

    simonvx
    Member

    Same here: all French accented characters (é, è, ê, ë, à, ï, ç …) are replaced by double question marks, so there is no way to find/change them. It seems to be coming from the Posterous export because when I inspect the XML file I download from Posterous, the “??” are already there. So disappointing…

    #1158482

    s4xton
    Member

    cubusregio, simonvx-

    I got an email this weekend from Posterous saying they’ve fixed the bug and to generate a new backup from Posterous and look at that. So I did. But unfortunately, I’m still getting question marks for all accented, umlauted, Hawaiian and Japanese characters. I wonder if it’d work for you though?

    -Aaron

    #1158484

    jenia
    Member

    s4xton, simonvx, cubusregio: I emailed you three directly so that we can get the files and look at the details. Please respond to that email whenever convenient, thanks!

    #1158486

    nepomuk42
    Member

    Same problem here, the German umlauts »ä«, »ö«, »ü« are replaced with »??«. I just requested the export from posterous and the ? are directly in the .xml file. Interestingly the single posts are fine, it just happenes in the combined xml.

    #1158488

    macmanx
    Staff

    If you don’t mind, try requesting the export file one more time at the end of the day today or tomorrow morning. I don’t think they would have fixed it over the weekend, more than likely they’ll have it fixed up today.

    If it’s still bad by tomorrow morning, please let us know, there may be something we can poke with a sharp stick.

    Sorry for the trouble!

    #1158489

    nepomuk42
    Member

    Ah, sure, no problem. It is not time critical, I just thought that the problem was already fixed in some cases but remained in others (like the German umlauts).

    I will try again tomorror or the day after tomorrow and will let you know. Thanks for your support!

    #1158490

    macmanx
    Staff

    You’re welcome!

    Please let us know how that goes!

    #1158504

    nepomuk42
    Member

    Ok, something has changed: instead of ‘??’ now I get just one ‘?’. The problem remains the same though: All umlauts and the ‘ß’ are not there anymore (even with other encoding settings of the text editor).

    #1158506

    macmanx
    Staff

    The issue is definitely on Posterous’s end.

    The error is actually in the file itself, and we can only import what they give us. I heard yesterday afternoon that they were working on this, but they gave no estimate on when it would be fixed.

    #1158507

    nepomuk42
    Member

    Ok, thank you so far! We’ll see, how this turns out.

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