Import from tumblr not loading

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  • #3223376

    moonsun2010
    Member

    I ran the tumblr importer and clicked ‘clear account information’ to stop the process as I realised some new posts appeared on the tumblr account that I wanted to back up. It says that clearing account information would stop the importing process but now when I try to continue importing my blog it says that I have to wait for my other imports to stop, which should have already been stopped?

    The blog I need help with is moonsun2010.wordpress.com.

    #3223966

    kokkieh
    Staff

    Hi there,

    I’ve reset the Tumblr importer for your site so you can try again.

    If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

    If the new import doesn’t complete within 24 hours, please let us know.

    #3227557

    moonsun2010
    Member

    Hi the tumblr imports have not loaded after 24 hours and is still at 0. Thanks in advance, sorry for making a new thread.

    #3228365

    fstat
    Staff

    Hi there,

    It looks like the import on your site has completed and no import is currently running.

    If you’re still missing posts, please restart the import now – posts already on your WordPress.com site will be skipped by the importer. Please note that it might take a while to complete, though, as we’re still seeing a lot of new Tumblr imports being created so there’s still a backlog.

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