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Import from WordPress installation not working?

  1. I am attempting to import 43 posts and 5 pages from a WordPress installation onto The site is 22.66MB, but when I click Import, it results in a blank screen. When I go back, it says it is processing, but the posts and pages are always missing. Help?

    The blog I need help with is

  2. I'll tag this thread for Staff assistance with your import. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  3. Thank you! I hope they are able to help me out.

  4. Hi there!

    I don't see anything that would prevent you from importing - so I tried to restart the import for you and I noticed that there are two author attributes in the import file, but only one user on the site. To import, all the posts need to be either attributed to an existing user or to import the author information.

    Before I do that, let me know how I should proceed with the author import: Import author or assign posts to your existing user account.

    Thank you!

  5. Please assign all posts to my existing user account. Thanks so much!

  6. I have restarted the import process. Please note it may take up to a day to fully import all of your content, depending on how many images and other files that were in the original export. I will post a response here once the import has completed.

    Let me know if you have any other questions.

  7. Hi there, the content still is not on my site, and it has been more than a full day. Could you try what you did before again please? I think there might have been a problem with the xml file, but the posts and pages are still missing.

  8. Yes, I see that!

    Let me have one of our developers take a look to see if there's something going on with your export file and I'll get back to you once I have more information.

    Thanks for being patient! :)

  9. Thanks so much!

  10. I'm having the same problem with importing.
    Did you guys found a solutuon?

  11. thistimethisspace

    Which platform are you importing from?
    How large is the import file?

  12. WordPress
    It's a 20kb (1 page and 40 posts) xml.

  13. @smalltalksaboutus: I checked your system history and I show that your import completed successfully with one page and 40 posts. Did you still need help?

    @ feldbergi14 I'm still waiting to hear back from the developer regarding your file. Thank you for your patience.

  14. I made a dummy site, imported it to that, then exported it to the site I wanted it on originally, and that put the items in the trash, where I retrieved them from. All set!

  15. Glad to hear you were able to get your content imported! Let us know if we can help with anything else.

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