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Import still processing after 24 hours

  1. Hi, I am trying to import files from Xanga, I have already imported 6 files that gone well, however, the 7th file is still in import process after 24 hours. Not sure if it just need that much time, or something went wrong. Thanks

    The blog I need help with is

  2. Flagged fr the staff to help

  3. how can I flagged fr the staff to help?

  4. I have reset your importer for you. You can try your import again at any time.

    If you continue to have trouble with this, please let me know what kind of export file you have, where your blog was before, and how large a file it is.

  5. Thanks!!!

  6. You're welcome! Let me know if you keep running into trouble with it.

  7. Hi, my 7th file imported well after the reset.
    However, the import of my 8th file is still processing after 24 hours.
    The files I imported were xml file that about 300KB. And those were the film I downloaded from Xanga.
    Thanks !

  8. I've reset the importer again for you.

    If you'd like, you can upload your final file to dropbox or a similar file sharing service so I can access it, and I can try the import on my end. Alternately you can send it via email as an attachment; in that case, please make sure my name is in the subject line and there's a link to this forums thread in the email itself.


    Here is link of remaining files I have to import. It would be nice if you can help to import on your end.
    Thanks so much again!!

  10. I'm still working on this import for you. I appreciate your patience.

  11. It is so nice of you, thanks so much!!

  12. I think we have all your content imported from the four remaining files now. Please let me know if it looks okay.

  13. It looks perfect !!
    Thanks so much!
    Really appreciate it.

  14. That's great! Sorry it took a while to get it sorted, but I'm glad we were able to get all of your content imported for you.

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