Import stuck

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  • #1188670


    I have blog running in wordpress in this url:

    Since i am transferring to hosting. i have created a site:

    I exported all my posts in
    the file size is 16 MB.

    I used the import feature in

    Its been more than 24 hours.

    Still i am getting this message.

    We’re processing your import now and will send you an email when it’s all done. If you don’t hear from us within 24 hours, please contact support, and we’ll get everything fixed.

    The blog I need help with is



    It seems the import has been completed. Has everything has been imported? if not, feel free to send us the import file by e-mail. You can use a file sharing service like to upload the file and send the upload link to us.


    No, nothing has been imported. i have send you the import file to your email id, using wetransfer.

    The from id will be (email redacted).

    Please check the mail.

    The import section is working fine but there is a message :

    Choose a file from your computer: (Maximum size: 15MB)

    My import file size is more than 15 MB (16.7 MB to be exact)

    So if possible, please import the file for me, in my blog or provide me any help.



    I’m about to do the import. Do you want me to import any authors, or assign all posts to ‘writerjeyamohan’ ?


    assign all posts to ‘writerjeyamohan’



    I am facing one more problem also, i want permalinks to set to post id
    like in the main site :

    The site is indexed in all major search engine and site links are shared in social medias too.

    it is very very important for us that the site permalinks to be changed like in the old site.

    Please provide me support in this too.



    The import job has been completed.


    There are more than 4000 posts in the old site.

    i have upload screenshot

    There is only 368 posts in the new site.

    Please finish the import



    Could you please go to and click on the ‘Show all dates’ dropdown menu. Compare this menu with your self-hosted site and let me know which months/years are missing.

    Sorry for the inconvenience.


    Many posts are missing in same dates very hard to list all the dates. please delete all the post in the new site and just import all post from the import file.



    Note that it’s not necessary to remove posts in order to do a new import.

    I reimported the file but it seems it gets stuck somewhere. Is it possible that the years 2008, 2009, 2010, and 2011 are missing? please check . please verify this and I’ll let our developers to take a closer look at the content of the export file.

    Thank you for your patience.

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