Incapacity to get an access on my dashboard to delete an extension in trouble

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  • #1138956

    anthonylnt
    Member

    Big problem,
    my site is down “codryo.com”
    Due to a modification of the jetpack extension code
    no access for me and to the people
    incapacity to get an acces on my dashboard
    (i have my own “.com” but online)
    please help me to delete the jetpack extension
    thanks in advance

    The blog I need help with is codryo.com.

    #1139065

    auxclass
    Member

    The site you are asking about does not seem to be hosted on WordPress.COM so you need to make friends over at WordPress.ORG the keepers of the software you are using.

    https://en.forums.wordpress.com/topic/7-things-to-know-before-posting-in-wordpresscom-forums?replies=1

    This site is for support of sites hosted on WordPress.COM. You should address your questions to WordPress.ORG the keepers of the software you are using: http://wordpress.org/support/

    For more on the difference: http://support.wordpress.com/com-vs-org/

    #1139070

    anthonylnt
    Member

    But i registered on wordpress.com, so i don’t know where get in touch about fix this problem

    #1139075

    timethief
    Member

    It is NOT registered here at WordPress.com.
    It is not hosted by WordPress.com.
    It is a WordPress.org install.
    If you don’t have a username account at WordPress.org, click here http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the correct support forums for your software.

    #1139077

    timethief
    Member

    Staff have requested that folks with Jetpack issues post their questions to the existing Jetpack forum at WordPress.org, since it would be easier to keep support focused in one place as much as possible: http://wordpress.org/support/plugin/jetpack

    #1139082

    anthonylnt
    Member

    @timethief @auxclass
    Well, thanks will try
    xx

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