I have noticed also that this feature has not shown up for a while. Perhaps, you may want to "Contact Support" and "describe your problem" to ensure your issue is resolved. I believe volunteers support the forums.
Hello Flynn, thank you for stopping by. :)
I would do that, but Support is closed for free users (and has been for over a month), I have known about this for over a month thanks to http://wpbtips.wordpress.com/2012/03/22/wordpress-going-to-the-dogs/ ; so my only option is to post it here. :(
We believe everyone deserves fantastic support for their WordPress.com blog. Our backlog of requests has consistently grown as our team of 10 receives nearly 8,000 messages a week. To get caught up and give our customers the support they expect with paid upgrades, we made the difficult decision to limit the contact form to customers with upgrades. Once we are caught up we will work on bringing a high level of support back for everyone.
If you are new to WordPress.com we have a step-by-step guide to all things WordPress. Our helpful forums remain open and you can find more details in our support documentation. There we have guides on getting started, writing your first post, and finding your readers.
We will update this space as we work on bringing back outstanding, free support for everyone. Thank you.
I thought you knew about that :D , I should have re-blogged his post and/or made my own post about it and/or told you about it a month ago; oops. :D