Invisible Audio Player

  • Author
    Posts
  • #1975600

    I’m having a problem with the WordPress audio player.

    When I embed audio content on my site using the normal upload to media library method, the player shows up as white on white. When I hover the mouse pointer over the play button it’ll pop up, but otherwise it looks as if there’s nothing there at all. A bit of an issue when I’m putting up podcasts. Do I need to add anything to the short-code?

    As an example, have a look at http://excusesandhalftruths.com/2014/07/30/the-blake-easy/ (you’ll notice I’ve embedded Soundcloud players to enable readers to find the content).

    Thanks in advance for your help.

    Rob

    The blog I need help with is excusesandhalftruths.com.

    #1975832

    timethief
    Member

    I’ll tag this thread for Staff assistance because I do not know how to help you. Another Volunteer may answer prior to Staff but I tagged the thread so it will not fall through the cracks and escape attention. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #1975844

    Hi there!

    Thanks for the report. I was able to replicate this on my test site. It looks like this is somehow related to the “Accent Color One” color choice. I’ve reported this to the theme developers and I’ll let you know when they respond.

    In the meantime, you can get your audio players to appear by changing the “Accent Color One” color in the Customizer. It looks like the background for the audio play is the same exact color as the side and top bar that are set with that color choice.

    Let me know if I can help further!

    #1975862

    Hello!

    Our developers have taken a look and this is all fixed now.

    Let me know if I can help with anything else! :)

The topic ‘Invisible Audio Player’ is closed to new replies.