Invitation to Global Dashboard

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  • #836518

    When I tried to publish my post it said I needed to authorize my connection with facebook. When I tried to authorize it, this is the message I was given.

    “You are logged in as “makdesignsblog” and do not not have the necessary privileges to access the dashboard for “Global Dashboard”. Please ask an administrator of the site to invite you.”

    Where do I get this invitation? I searched everywhere.

    Thanks for any help you can give me.

    The blog I need help with is makdesignsblog.wordpress.com.

    #836631

    timethief
    Member

    Is this the blog in question? http://makdesignsblog.wordpress.com/
    Is your the username account that registed the blog?
    A Page-only account can not be used with Publicize. The Facebook account must have a profile. Is the URL you are using for a Facebook profile page and is it you own Facebook profile page URL?
    Please read this > http://en.support.wordpress.com/publicize/#troubleshooting

    #836632

    timethief
    Member

    Edit: I meant to type this above: “Is your username account the username account that registered the blog?”

    #836636

    “Is your username account the username account that registered the blog?”
    yes

    A Page-only account can not be used with Publicize. The Facebook account must have a profile. Is the URL you are using for a Facebook profile page and is it you own Facebook profile page URL?
    I have no idea what you just said.

    Please read this > http://en.support.wordpress.com/publicize/#troubleshooting
    This does not have the info I needed.

    #836639

    timethief
    Member

    I apologize and will flag this thread for Staff attention. It appears this might be a recurrence of something that happened previously > https://en.forums.wordpress.com/topic/wordpress-not-letting-me-access-global-dashboard?replies=26

    #836656

    katylin1l
    Member

    Thanks. I’m having the same problem.

    #836657

    timethief
    Member

    How frustrating! Please be patient while waiting for Staff to enter this thread.

    #836668

    macmanx
    Staff

    This should be cleared up now, but you may need to clear your browser’s cookies and cache first.

    http://en.support.wordpress.com/browser-issues/#clear-your-cache-and-cookies

    #836933

    katylin1l
    Member

    I tried again, after successfully clearing my cache and cookies, but it’s still not working.

    #836934

    macmanx
    Staff

    Hm, that’s very odd.

    Can you please try the full reconnect procedure? http://en.support.wordpress.com/publicize/#reconnecting-facebook

    #836935

    katylin1l
    Member

    Still didn’t work. Facebook was already selected under “publicize”; when I tried to click the link to authorize the connection, I got the same error message as before.

    #836936

    macmanx
    Staff

    Alright, we might need some account info to track this down. Please contact us directly via support@wordpress.com

    #836980

    obsess90210
    Member

    Please include me on the “Lost and Confused” List. I’m suffering the same problem.

    It tells me that in order to enable Publicize to Facebook, I must authorize access to the “Global Dashboard,” that of which I don’t have access to.

    #836981

    obsess90210
    Member

    Also, this problem is not relatively new, as I have been having trouble over the past few months connecting my account to Facebook. It had been connected for months then just stopped working. I would reauthorize the account and seconds later it would tell me that I need to do it again. It became a cycle I eventually stopped trying to end.

    Now the problem has developed to a point where I can’t even get to the Facebook authorization page because I don’t have access to the new “Global Dashboard.”

    #837041

    samwisefox
    Member

    Please help me too! It used to work fine, then it stopped working.

    It’s so frustrating :(

    #837042

    samwisefox
    Member

    Ok – after whinging, I went through these steps again (http://en.support.wordpress.com/publicize/#reconnecting-facebook) in a different browser.

    It now works! Yay!

    #837043

    timethief
    Member

    @samwisemoss
    That’s great news. Which browser and version of it did you use that resulted in success for you?

    #837048

    katylin1l
    Member

    I tried it in two different browsers and got the same error message. I don’t think that was the problem.

    #837050

    gorraverde
    Member

    Yo tengo exactamente el mismo problema. he intentado todo y siempre aparece el mismo mensaje.

    #837051

    timethief
    Member

    @gorraverde
    Este es un foro de habla Inglés. Por favor, no dude en enviar a ti en el foro de langauage propia Español (Spanish) : http://es.forums.wordpress.com

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