en WordPress.com Forums › Support iphone app Author Posts August 26, 2012 at 5:25 pm #990175 suzydurbandMember “Unable to sign in to jetpack. please update your credentials try again.” why can’t i check blog stats from iPhone app? Thanks. Blog url: http://suzydurband.wordpress.com/ The blog I need help with is suzydurband.wordpress.com. August 26, 2012 at 5:27 pm #990310 timethiefMember If you cannot locate an answer here > http://jetpack.me/support/ or on the ios forums http://ios.forums.wordpress.org/forum/how-to-and-troubleshooting then you can file a JetPack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service August 30, 2012 at 3:47 pm #990579 cgvipinMember Can’t check stats on iPhone app, after update 3.1.2. Error message “Unable to sign in to JetPack. Please update your credentials. Try again”. August 30, 2012 at 3:51 pm #990580 cgvipinMember Can’t check stats on iPhone app, after update 3.1.2. Error message “Unable to sign in to JetPack. Please update your credentials. Try again”. August 30, 2012 at 3:52 pm #990581 cgvipinMember Fixed it!! Removed the blog from the iphone app, switched the phone off. Switched it on after some time, opened the wp app, and added the blog again. The stats page works fine now!! August 30, 2012 at 4:19 pm #990582 timethiefMember Thanks for returning to this thread to share how you resolved this issue. Good on you for doing that! :) Author Posts The topic ‘iphone app’ is closed to new replies.