iPhone app not working

  • Author
    Posts
  • #1649618

    dmjennings
    Member

    I originally submitted the question below.
    I was able to generate a password and log in.
    For about a week the WordPress app would not work. Every time I opened the app it would force close. No message, just close. Finally I uninstalled it and reinstalled it.
    Now I can’t log in again. Do I generate a new password? This is so frustrating!

    “the WordPress app for iPhone won’t let me log in.
    I don’t have a wordpress.org account but a wordpress.com one. It says the app works for both.
    Why can’t I use it? I have been successful on an android device

    The blog I need help with is mamasonshine.com.

    eurello
    Happiness Engineer
    Dec 22, 2013, 12:06 PM

    Hi there,

    You’ll need to generate an application-specific password for it. To do this, go here: https://wordpress.com/settings/security/

    Generate an application password, and then log in on the app with your username or email and that password.

    Let me know if you have further questions!”

    The blog I need help with is mamasonshine.com.

    #1649699

    timethief
    Member

    You’ll need to generate an application-specific password for it. To do this, go here: https://wordpress.com/settings/security/

    #1649700

    timethief
    Member

    This thread is tagged for Staff help. Please subscribe to it so you are notified when they respond.

    #1649775

    jackiedana
    Member

    If you cannot log into your WordPress.com app after enabling two-step authentication, you will first need to generate an application specific password and use that on your mobile device in place of your regular WordPress.com password. After that first instance, you will be able to use your regular password on that device.

    If you reinstall the app, you will need to go through the process again.

    For assistance with the iOS app specifically, you may wish to post here, which will put you in touch with the developers:
    http://ios.forums.wordpress.org/

    #1649821

    jimletoile
    Member

    I’m experiencing the same issue. I can’t log in from my iPhone app. After an update on the app today, it won’t allow me to log in. I’ve gone through the application specific password process and the log in screen keeps coming back up. Blog name is jamesletoile.com

    Please advise on the fix needed. thanks

    #1649822

    jackiedana
    Member

    If you are experiencing issues with the updated iOS app, I’d strongly recommend you post in the iOS forums as I linked before, as our app developers monitor those forums and they or a knowledgeable volunteer should be able to assist you.

The topic ‘iPhone app not working’ is closed to new replies.