is akismet available in personal plan?

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  • #3050335

    nwedit
    Member

    Can users of personal plan use akismet?
    It seems to require installing an akismet plug-in, which means it is a business plan service.
    However, I can see an akismet widget that I can add to footer and I only have only personal plan service.
    So if I can’t use akismet, why do I have access to the widget?

    If akismet is not available, and captcha is also not available, does that mean personal plan users have no spam protection for contact form?

    The blog I need help with is nwmissionofhope.org.

    #3050485

    Jetpack is a powerful tool that offers SEO, social sharing, stats and spam protection by means of Akismet.

    Note that all WordPress.com sites come with Jetpack packed.

    This means that you are offered the very basic Akismet features on your WordPress.com Personal plan and it requires no plugin installation explicitly. When Jetpack is available on your WordPress.com site, it means that Akismet is available too.

    Advanced Akismet features would require paid unlocks though and you can learn about Akismet pricing here. https://akismet.com/plans/

    I hope this helps clarify things. Feel free to get back if you have questions related to WordPress.com account and WordPress.com sites and I will be keen on helping you through it!

    #3050494

    nwedit
    Member

    Thanks.
    Does that mean basic akismet is automatically active in my contact form, and I don’t have to do anything to activate it? But how does it work? Contact form just forwards the user’s text to me via email. If akismet thinks the form contains spam text, does it just delete it without forwarding to me? What if it’s a false positive?

    Can the questions I have about basic akismet be found in an FAQ somewhere?

    #3050496

    As far as I know, Akismet only handles comments and filters out the spam. It does not work on the contact form that you have on your WordPress.com site.

    To learn more about how Akismet works, you can visit this page. https://akismet.com/how/

    But, please give me the benefit of doubt.

    I have added a tag “modlook” in this topic. One of the members from the WordPress.com staff/WordPress.com Happiness Engineers should help clarify this.

    Thanks!

    #3050511

    kokkieh
    Staff

    Hi there,

    All WordPress.com sites have Akismet spam protection enabled by default. You don’t need an upgrade plan to make use of it.

    The Akismet plugin is used to give that same level of protection to sites using the open source WordPress software found over on WordPress.org. There is no need to install that plugin on a WordPress.com site. See:

    https://en.support.wordpress.com/unwanted-comments/

    The spam filter also monitors all submissions to your site’s contact form. Submissions found to be spam are not forwarded to you via email. Instead, they are sent to the spam folder in the Feedback section of your dashboard, and is deleted automatically after a certain period of time, just like spammed comments.

    You can find your site’s feedback section here (it’s not available in the My Sites interface yet):

    https://nwmissionofhope.wordpress.com/wp-admin/edit.php?post_type=feedback

    @strikebuys

    It does not work on the contact form that you have on your WordPress.com site.

    Where did you get this info? If you’re unsure about something, and can’t find a support document or a staff reply on an old forum thread to back you up, please rather don’t make statements like this.

    #3050534

    The spam filter also monitors all submissions to your site’s contact form. Submissions found to be spam are not forwarded to you via email. Instead, they are sent to the spam folder in the Feedback section of your dashboard, and is deleted automatically after a certain period of time, just like spammed comments.

    Thanks for clarifying, @kokkieh. I scanned through the Akismet FAQs and support articles, only to not find anything related to WordPress.com comments. I assumed that this is the case and replied to the OP, and stated that I was unsure of it.

    Where did you get this info? If you’re unsure about something, and can’t find a support document or a staff reply on an old forum thread to back you up, please rather don’t make statements like this.

    Noted! Will refrain from doing this. Thanks!

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