Is it really possible to connect Klout with self-hosted WP blogs via Jetpack?

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  • #1051884

    muiiio
    Member

    I have a self-hosted blog with JetPack installed, a WordPress.com account and a Klout.com account. Recently I read that JetPack allows Klout.com users to finally connect the service to their self-hosted blogs. I tried doing that, but I received the following message:
    “That site does not seem to be accessible or no longer has the Jetpack plugin installed.”

    I have the latest version of JetPack. It occurred to me, that I have so edited the PHP of my self-hosted blog, that the Home Page automatically redirects the visitor to the latest post. Is it possible that this causes trouble?
    Blog url: http://www.muiiio.com/

    The blog I need help with is www.muiiio.com.

    #1052033

    It’s definitely possible. Can you try switching to a default theme, such as Twenty Eleven or Twenty Twelve, then try to connect Jetpack again?

    #1052145

    muiiio
    Member

    Hi, thank you for replying :)

    I just tried with Twenty Eleven, and again I got the same message. Is there a way to diagnose the cause?

    #1052147

    Thanks for giving that a try. You can enter your site URL here:

    http://jetpack.me/support/debug/

    In Settings -> Writing, can you enable XML-RPC and click Save Changes, then give it another try?

    #1052148

    Also, can you upgrade to Jetpack 1.9 which fixes a problem with Klout?

    #1052149

    muiiio
    Member

    Thank you for your help!

    I ran my blog through the Debug module, and it did tell me that XML-RPC seems to not be enabled. However, it is.

    Also, xmlrpc.php successfully displayed “XML-RPC server accepts POST requests only.”

    So, if xmlrpc is OK, and the problem persists with a theme such as Twenty Eleven, then it must be a plugin issue?

    #1052150

    macmanx
    Staff

    Have you tried with Jetpack 1.9 (released this morning)?

    #1052151

    muiiio
    Member

    I just did.
    Also, I disabled all plugins and activated Twenty Ten.
    Still the same message.

    So I’m all out of ideas :)

    #1052152

    macmanx
    Staff

    Would you please take a screenshot of the error you’re seeing, upload it via Media -> Add New in your blog’s Dashboard, and provide us with the image URL so we can take a look?

    http://en.support.wordpress.com/make-a-screenshot/

    #1052153

    muiiio
    Member
    #1052154

    macmanx
    Staff

    Ok, that’s what I expected (but had hoped not) to see.

    We can’t seem to post to your XML-RPC on this end either.

    Would you please ask your hosting provider if they have suddenly decided to block it?

    #1052155

    muiiio
    Member

    Sure thing.

    Awesome thing about my hosting provider – they’re just as prompt and helpful as you guys are :)

    Lemme c now…

    #1052156

    macmanx
    Staff

    Thanks!

    #1052157

    muiiio
    Member

    Well, they said that they have definitely not blocked it in any way. Also, they are willing to help out, if need be.

    Is it possible that I have somehow blocked/limited this XML RPC thing? Changed some permissions, for example? I use WSD Security, is it possible that it has modified permissions?

    WSD Security – http://wordpress.org/extend/plugins/websitedefender-wordpress-security/

    #1052158

    muiiio
    Member

    Tried changing permissions to 666 and 777, still the same error.

    #1052159

    macmanx
    Staff

    First, make sure you have the file set to 644.

    WSD may have altered things, but shouldn’t function when it is inactive. have you already tried with that plugin deactivated?

    #1052160

    muiiio
    Member

    Permissions were originally set at 644, and are currently back to 644.

    I tried with all plugins deactivated and with a default theme. No luck.

    Not sure where to look anymore :) I’m in mu CPanel, looking around, but nothing comes to mind.

    Directory structure / WP installation (location) issue?

    #1052161

    macmanx
    Staff

    What do you have the Site URL and WordPress URL set as at Settings -> General in your blog’s Dashboard?

    #1052162

    muiiio
    Member

    Both are set to http://www.muiiio.com

    And I have no idea whether this matters, but:

    /home/blogdirectory/www/xmlrpc.php

    This is the structure I see. Actually, I also see:

    /home/blogdirectory/public_html/xmlrpc.php

    And I am not sure why I see both www and public_html in there, and whether this is normal.

    #1052164

    muiiio
    Member

    Sigh. I think I made a mess. Entered what appears to be a wrong URL as the WordPress URL.

    Now… to see how to fix that.

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