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issue updating theme in wordpress

  1. I am trying to update my wordpress site (www.waldringfieldbc.org.uk) but I keep getting this error message:-

    Update Failed: Could not create directory. exodus/colors/dark

    I have been in contact with my hosting company who have said the following:-
    'Hi James,

    Unfortunately, I also get the same error.
    It appears to be a WordPress issue, I'd suggest to bring this up to them.'

    Please can you help?

    Thanks

    James

    The blog I need help with is waldringfieldbc.wordpress.com.

  2. You're asking in the WordPress.com forum whilst http://www.waldringfieldbc.org.uk is a self-hosted site using the WordPress.org software. WordPress.com staff have no access to your site. You'll need to contact https://wordpress.org/support/ The differences between the two platforms are explained here https://en.support.wordpress.com/com-vs-org/

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