issue updating theme in wordpress

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  • #2951023

    I am trying to update my wordpress site ( but I keep getting this error message:-

    Update Failed: Could not create directory. exodus/colors/dark

    I have been in contact with my hosting company who have said the following:-
    ‘Hi James,

    Unfortunately, I also get the same error.
    It appears to be a WordPress issue, I’d suggest to bring this up to them.’

    Please can you help?



    The blog I need help with is


    You’re asking in the forum whilst is a self-hosted site using the software. staff have no access to your site. You’ll need to contact The differences between the two platforms are explained here

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