Issues changing username.

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  • #1115353

    Every time I try to change my username I see this message appear (Error: Your password is too weak: Looks like you’re including easy to guess information about yourself. Try something a little more unique.) and doesn’t let me change the username, I have tried clearing my browsers cache and cookies and this didn’t work either. I have also used 3 different browsers to no avail.

    #1115527

    timethief
    Member

    The warning is right on for those who do not wish to be subject to hacking and who does? Do as it it says please and choose a very strong password. http://en.support.wordpress.com/security/#choosing-and-using-good-passwords

    #1115536

    I am not trying to change my password though, I’m trying to change my username. What the message says that appears is in the brackets above.

    #1115614

    sarahraad
    Member

    I am having the same issue. Any resolution on this?

    #1115615

    timethief
    Member

    This thread is tagged for a Staff response.

    #1115619

    zandyring
    Staff

    Hi there,

    I would recommend first updating you password to something stronger. Once that takes effect, you should have no trouble changing your username.

    Cheers!

    #1115620

    sarahraad
    Member

    No, that is not the case. I did change my password, and I still have the same error message that comes up when I try to change my username.

    Some further advice not involving changing my password would be appreciated.

    #1115621

    alirezasa
    Member

    i have same issue

    #1115623

    nickbruck
    Member

    Im having the same issue… where is the support for this site? You cant even delete your profile. I have tried everything and nothing works. Anyone have any idea how to change your email also?

    #1115625

    zandyring
    Staff

    @sarah,

    Thanks for letting me know – I’m looking into this further for you.

    @alireza,

    I’ll check on your account as well.

    @nickbruck,

    You can’t delete user accounts, correct:
    http://en.support.wordpress.com/deleting-accounts/

    That link also includes instructions for changing your email address. Once you have tried that, please let me know if you have any issues.

    Cheers!

    #1115626

    zandyring
    Staff

    Hi Sarah and Alireza,

    I believe our developers fixed this yesterday. Can you try again (you MIGHT have to change your password again)?

    Just let me know how you do!

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