Issues unlocking domain for transfer

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  • #3291645

    Hello support, I need you to unlock the domain thestatuethieves.com for transfer. This is a domain I owned as part of my premium plan with WordPress (which has expired now) but now I want to use with another server.

    I have already re-purchased it with my other server, which is telling me that my domain is currently locked. However when I log in my WordPress account I cannot see it in my domain list so I can’t unlock it.

    Can you please help me with this?

    The blog I need help with is thestatuethieves.com
    When I type the address I get the message “This page is parked free, courtesy of WordPress.com”

    The blog I need help with is thestatuethieves.wordpress.com.

    #3291649

    neelgajjar
    Member

    I have added “modlook” tag for the staff assistance. You will get a reply soon from the staff.

    #3291650

    neelgajjar
    Member

    Please note you cannot transfer a domain name till 60 days from the date of registration. This 60-day lock is required by the Internet Corporation for Assigned Names and Numbers (ICANN) and cannot be waived.

    #3291651

    Hi, thanks for your reply. Do you mean until 60 after the date when we registered this domain with WordPress? We did this about three or four years ago, so that shouldn’t be the issue…

    #3291719

    supernovia
    Staff

    @thestatuethieves the issue here is that the domain registration expired some time ago and was returned to the registrar.

    If you will pay the renewal fee, which I can see a colleague already requested, we can try to get it back before it goes into redemption. If it does go into redemption, the registrar charges an extra $80 to get the domain back, so please take care of the renewal fee ASAP and update us here when that’s done.

    Your other option is to wait for the redemption status to finish and hope no one else buys the domain first:
    https://en.support.wordpress.com/domains/domain-expiration/

    If you’d rather do that, let us know and we’ll remove the invoice.

    #3291875

    Hello,

    Thank you for your help. I have just paid the renewal fee. Is there any chance you can help me get it back?

    Thanks!

    #3291880

    Hi, I’m trying to transfer my domain to WordPress from Network Solutions. I’ve received the Authorization code from them, but when I attempt to transfer my domain, it says it is still locked. When I check my account, is says that Transfer Lock is off. How can I transfer my account? Thank you.

    Domain is: readingsbygwendolyn.com

    #3291982

    fstat
    Staff

    @thestatuethieves – Thank you for your payment. I have started the recovery process and we’ll let you know as soon as your domain is restored.

    @readingsbygwendolyn – Please start your own thread from the link below and add the tag modlook to further assist you. Thanks!

    https://en.forums.wordpress.com/?new=1

    #3292376

    Hi @thestatuethieves,

    Your domain has been successfully recovered :-)

    The next steps you’ll need to take to transfer the domain are outlined here: https://en.support.wordpress.com/transfer-domain-registration/ . The process shown there will unlock your domain and provide you with the necessary transfer code.

    Please let us know if you have any questions on the process.

    #3292831

    yachtsee
    Member

    I’ve been following this string since I need to transfer my WORDPRESS site to another host but the page where I insert the new name servers does not accept my new name servers even though I have verified them with my new host. The servers I am trying to use are:
    wns2243.hostgator.com
    wns2244.hostgator.com
    Is the procedure for transferring WordPress sites different? If not why are they not being accepted?

    #3292846

    supernovia
    Staff

    Hi @yachtsee, that sounds like a different issue. Would you mind opening a new thread?

    https://en.forums.wordpress.com/?new=1

    Add the tag “modlook” on the right (without quotes) and we’ll be right with you when we’ve worked through older requests. Cheers!

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