I've downloaded a ThemeForest WordPress theme but can't see how to upload

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    I set up a WordPress blog and chose to upgrade to get a more-business-like domain, the .com instead of the wordpress.com

    I looked at the themes available and none were suitable for my needs.

    I found this theme:

    and I liked all the different options available, so I paid for it and downloaded it.

    However – I’m now stuck! This is my first real experience with WordPress and despite coming across so many people who think it’s a simple platform to use, I’m really struggling. I don’t understand how to upload my theme and the more I search for answers the more confused I’m getting.

    Do I need to use some sort of ftp thing, or buy hosting? Or can I do it without? Don’t really want to spend any more money to be honest, so if there’s a free and easy way of uploading it I would like that, lol! But I am happy to pay if need be.

    Also, just so you’re aware… I have very little knowledge on this! I don’t even know what ftp to use or anything.

    Can someone with more experience help me out? Pretty please? This is hard!


    Also – below are the instructions the theme came with; I could do them until I reached the Slider and Builder areas, as I can’t see those areas anywhere? Also, in my theme options area, there isn’t the “content” area it mentions?

    Here is the quick step-by-step guide for how this theme’s demo homepage was setup from the WordPress admin panel. You can find much more information on the following steps in great detail by viewing the documentation that came in your theme’s download package. Keep in mind this is only a quick step-by-step for the theme demo’s homepage and you definitely do not have to setup your site in this way if you don’t want to.

    Install the theme under Appearance > Themes.
    1. Go to Settings > Reading > Frontpage Displays, and make sure you’ve selected “your latest posts”.
    2. Go to the Sliders page and create a custom slider.
    3. Go to the Builder page and create a new custom layout. Use “Alyeska Homepage” as your layout’s starting point. Configure your element settings, including selecting your custom slider in the slider element, and save the layout.
    4. Go to Appearance > Theme Options > Content > Homepage, select to show a custom layout, and select the custom layout you’ve created.



    You did not specify a blog address or reason for posting when you created this topic.

    This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

    If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

    If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

    This is an automated message.




    That is a WordPress.COM blog.

    External themes can’t be installed on a WordPress.COM blog at all; they are for externally hosted WordPress.ORG blogs.

    We have something like 150 different themes here. You’ll have to choose one of those. If you understand CSS, you can buy the Custom Design upgrade and tinker with the look to customize it.



    oh no :( wonder if I can get my money back then..

    Well, thanks for your help, it’s appreciated :) I’ll try out customising one of the available themes then.




    You’re welcome. Do ask for your money back: ethical companies will give it to you. LOTS of people make this mistake; we see at least a couple every single day.



    Sorry to hear about the confusion, Lozzy!

    If you’re able to host your own WordPress site instead, then you could still use the theme. There’s possibly a bit of a learning curve involved, and some small extra expense of paying for hosting, but it would allow you much greater customisation options.

    Also, if you needed some help getting started, you could see about finding a WordPress User Group meet up in your area and find someone there to help :)



    Hey Lozzy,

    I had the same problem. I didn’t realise there was a difference between wordpress.org and .com and it isn’t even that obvious when you switch from one to the other.

    I paid for a theme, and after jumping through the same hoops as you, complained quite loudly on the forums of WordPress.org and Theme Forest DID actually return my money. :)

    Personally, I think if so many people are having the same issue…. there is an issue.

    Hope it gets sorted for you!



    p.s. When I explained the problem , the design of my purchased theme suggested I pay him money to install it for me…………….. gr.



    That’s not ethical: it wouldn’t even work!



    As raincoaster has stated there is no FTP access to free hosted WordPress.COM blogs and we cannot upload any third party themes or plugins into them. Those found on the internet are for WordPress.ORG installs which run on different software.

    On free hosted wordpress.COM blogs we can only use the themes which have been coded to run on this multi-user software and made available to us here. > Appearance > Themes and no others. We cannot edit either themes or templates on free hosted wordpress.COM blogs. > http://en.support.wordpress.com/themes/editing-themes/


    I have this problem and would really like my money refunded. Can someone tell me where to complain? I have checked every posibility of uploading the theme I purchased at wordpress.com but right now I am just frustrated. Please help me. How to get back my money?



    Thi is not a WordPress.com issue. You did not buy the theme from WordPress.com if it’s a third party theme so you go to whoever you bought the theme you cannot use from and demand a refund.

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