JetPack do NOT offer any means of contact – their plugin is bugging my site.

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  • #3291443

    Jetpack tells me to use their contact form to contact them because their plugin is bugging out my theme. The page says ‘Log In to WordPress’. I click the link, I log in. It returns me to the page that tells me to log in, straight after I log in. Why is Jetpack so desperate to stop people contacting them?

    The blog I need help with is www.pure-land.co.

    #3291601

    Hi –

    I’m not sure what’s going on with that loop you seem to be stuck in. Clearing the browser cache could help, would be worth a try.

    You’ll also need to make sure that you are signing in to the WordPress.com account which is connected to your Jetpack plugin. Being signed in to the wrong account could be another potential cause.

    Can you tell me a bit more about what’s going on with the theme?

    I can see that there area a few connection errors going on. We were unable to validate a security token for Jetpack communication. Please try disconnecting Jetpack from your WordPress.com account, and connecting it again.

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