Jetpack isn't working at all

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  • #3298117

    iwindon
    Member

    I have a paid plan, and all of a sudden it started telling me the site couldn’t be connected to. So I removed the site and tried to reconnect it. Now it still stays it won’t connect, it took away my plan and has me on the free plan, all the site stats are gone. No idea what to do to fix the problem. How can I get everything working and connected again?

    I should be on the premium plan.

    Cheers,

    Ivan Windon

    The blog I need help with is therootuser.com.

    #3298402

    kokkieh
    Staff

    Hi there,

    It looks like you’ve already been helped with this by the Jetpack support team.

    For Jetpack issues, please contact them directly at https://jetpack.com/contact-support/?rel=support

    This forum only provides support for free sites hosted on WordPress.com.

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