JetPack sign in

  • Author
    Posts
  • #983119

    since the last update of the Iphone app, JetPack required to sign in every time i want to access to stat: how to correct it ?
    Blog url: http://enviedecuisine.wordpress.com/

    The blog I need help with is enviedecuisine.wordpress.com.

    #983227

    timethief
    Member

    Hi there,
    This is the peer support forum at wordpress.com where Volunteers answer support questions. We don’t have FTP access to our blogs and cannot install any plugins so we can’t deal with any Jetpack support issues at all. In the event that the JetPack support link http://en.support.wordpress.com/contact/?jetpack=needs-service loops you back to this support forum then know that it’s Staff who control that looping back and not us Volunteers.

    #983362

    macmanx
    Staff

    Please try deleting your blog from the app, then re-adding it.

    This won’t affect your blog, just its settings in the app.

    #983409

    Hi i tried this solution but it does’t correct the pb

    #983410

    macmanx
    Staff

    Ok, please try completely deleting the app before reinstalling. That should fix it. If not, please hang in there until version 3.1.2 is available, which Apple is currently reviewing.

    #983412

    I did It also without good result

    #983419

    macmanx
    Staff

    Alright, please hang in there for version 3.1.2 to be available. Sorry for the trouble!

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