Jetpack's twitter widget does not save my username

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  • #1033762


    I am trying to configure the Jetpack’s twitter widget on my self-hosted blog.
    I’m adding the widget to the sidebar and changing the configuration. For username, I have entered ‘jcberthon’ but when I hit Save, the username is empty again.
    I have tried with other username, thinking it might be my account. But I have the same behaviour.
    Does this widget work with a self-hosted WordPress? How can I debug it?

    Note: I have WP 3.4.2 and Jetpack 1.8.2 and using Twenty-Twelve theme. The widget never worked on my website, however with previous versions of WP/Jetpack, the username was not reset when saving. So I had no clue what was going on.

    The blog I need help with is



    The blog you specified at does not appear to be hosted at

    This support forum is for blogs hosted at If your question is about a self-hosted WordPress blog then you’ll find help at the forums.

    If you don’t understand the difference between and, you may find this information helpful.

    If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

    This is an automated message.



    Alright, you can close this topic. I will open one at



    Thanks for doing that. We Volunteers have been told to refer folks with Jetpack issues over to the existing Jetpack forum at, since it would be easier to keep support focused in one place as much as possible:

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