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Just got charged by WordPress for something I didn't purchase. Need my $ back.

  1. I just received an email quoting the following:

    Dear Jonathan,

    The following upgrade was purchased or renewed successfully:

    Item: Domain Mapping for
    Cost: $13.00

    This was a blog I had created almost a year ago and I did purchase a domain name through a third party provider. But I cancelled the renewal since I don't use it and I certainly never purchased anything through before.

    How do I get this charge revoked and my money back? I never authorized any sort of payment or as far as I'm aware, had any sort of renewal fee coming.

    The blog I need help with is

  2. It looks like you enabled auto-renew when you purchased the Domain Mapping subscription last yet, but I have canceled and refunded your Domain Mapping as requested.

    Please let us know if you need any further assistance!

  3. Great! Thank you very much for the speedy reply and quick solution! I appreciate the help. I don't remember there being any such an option but either way I'm glad was so easily fixed :)

  4. You're welcome!

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