Just got charged by WordPress for something I didn't purchase. Need my $ back.

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  • #1044294

    byeka
    Member

    I just received an email quoting the following:

    Dear Jonathan,

    The following WordPress.com upgrade was purchased or renewed successfully:

    Item: Domain Mapping for http://byeka.wordpress.com
    Cost: $13.00

    This was a blog I had created almost a year ago and I did purchase a domain name through a third party provider. But I cancelled the renewal since I don’t use it and I certainly never purchased anything through WordPress.com before.

    How do I get this charge revoked and my money back? I never authorized any sort of payment or as far as I’m aware, had any sort of renewal fee coming.

    The blog I need help with is byeka.ca.

    #1044369

    macmanx
    Staff

    It looks like you enabled auto-renew when you purchased the Domain Mapping subscription last yet, but I have canceled and refunded your Domain Mapping as requested.

    Please let us know if you need any further assistance!

    #1044370

    byeka
    Member

    Great! Thank you very much for the speedy reply and quick solution! I appreciate the help. I don’t remember there being any such an option but either way I’m glad was so easily fixed :)

    #1044372

    macmanx
    Staff

    You’re welcome!

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