Keep getting encoding error message

  • smmat2011 · Member ·

    When I try to go to my blog dashboard or the site itself I get the following error message.

    The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.

    I have recently added a few plugins for caching and compressing which may be causing the problem but I can’t access my dashboard to do anything about it. I’m totally locked out.

    Does anyone have any suggestions please.

    The blog I need help with is: (visible only to logged in users)

  • timethief · Member ·

    I have recently added a few plugins …

    That is not a free hosted WordPress.com blog. It is a WordPress.ORG install and we do not provide support for WordPress.ORG software here at WordPress.COM.

    You are posting to the wrong support forum. WordPress.com and WordPress.org are completely separate and have separate logins. If you don’t have a username account at WordPress.ORG click this link http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.

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