Kindly help recover my website

  • Author
    Posts
  • #3091060

    milesonheels
    Member

    Please recover my website asap

    The blog I need help with is milesonheelsdotcom.wordpress.com.

    #3091233

    timethief
    Member

    What is the URL of the site you refer to please?

    #3091234

    milesonheels
    Member

    milesonheels.com

    #3091235

    timethief
    Member

    When a domain expires, it then goes through a process that can take several months to complete described at https://en.support.wordpress.com/domains/domain-expiration/.

    If you are in the grace period you will not have to agree to pay a redemption fee set by the domain name registrar that wordpress.COM staff cannot waive.

    Otherwise, if you want Staff to try to recover the domain for you then you will have to agree to pay the redemption fee.

    If you’re logged into the account that is associated with your expired domain, they will look up its status and get in touch with details.

    If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into the associated account, and provide the domain URL here.

    Note: I have also typed modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

    #3091236

    milesonheels
    Member

    Hi Kindly suggest what i should do now as i need the website asap.

    #3091237

    milesonheels
    Member

    modlock

    #3091238

    milesonheels
    Member

    modlook

    #3091243

    Hi –

    I’ll be happy to help get this sorted.

    I can see milesonheels.com is active on your WordPress.com account but that you issue a chargeback when the renewal processed on March 5th.

    When you sign in to your account there should be an option to pay that chargeback fee. Once you do, things should be cleared up.

    #3091247

    milesonheels
    Member

    modlook
    Worpress.com isnt letting me configure server. Please set dns server as mentioned below:
    ns2.md-in-56.webhostbox.net
    ns1.md-in-56.webhostbox.net

    #3091257

    Hi –

    We aren’t able to make changes until that chargeback fee is paid. Let me know if you need help with that.

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