Locked out of one of our blogs.

  • Author
    Posts
  • #1042852

    jebaire7
    Member

    We set up a WordPress blog for one of our authors, but now no longer see it under our “Manage Blogs” list. Our author is listed as an editor but needs to be changed to administrator. Without access to his blog we can’t make the change. Any suggestions would be helpful. Thank you.

    #1042956

    timethief
    Member

    It’s possible that the blog is hidden. Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden
    If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
    follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

    #1042957

    jebaire7
    Member

    I’ll give it a try. Many thanks!

    #1042959

    timethief
    Member

    If you can’t locate it then post again and provide the URL please.

    #1042966

    jebaire7
    Member

    Unfortunately, it didn’t work. The URL is http://agodthing.wordpress.com. We are still receiving “Please Moderate” emails in our Inbox, but when I click on the link to access the comment for the blog, I receive the following:

    “You are logged in as “jebaire7” and do not have the necessary privileges to access the dashboard for “It’s a God Thing…”. If you are not “jebaire7”, please log out, and log back in with your username. If you are “jebaire7” and you need access, please ask an administrator of the site to invite you.

    I am the administrator, so I can’t invite myself.

    #1042968

    timethief
    Member

    You have to be logged in under the username account that registered the blog in question in order to access it. I have flagged this thread for Staff attention.

    #1042996

    jebaire7
    Member

    Yes, thank you for flagging. Jebaire7 is the correct user name.

    #1043006

    macmanx
    Staff

    jebaire7 is not a user on http://agodthing.wordpress.com/

    You’ll need to access the blog as the correct user.

    #1043088

    jebaire7
    Member

    Macmanx, thank you for your response. I’m the only one who has ever had access to setting up our author’s blogs. If it is not under Jebaire7, how can I find out what user ID it’s been listed under? If it was not listed under Jebaire7, it was done in error.

    #1043092

    macmanx
    Staff

    jebaire7 was never a use on that blog, so it must have been another account.

    Please visit https://en.wordpress.com/wp-login.php?action=lostpassword and click “Need More Help?” if necessary.

    #1043096

    jebaire7
    Member

    Will do.

    #1043097

    jebaire7
    Member

    The problem has been resolved. We found the original user ID. Thank you for giving me direction.

    #1043100

    macmanx
    Staff

    You’re welcome!

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