Need help? Check out our Support site, then

Lost login info, don't know what email is associated with the account

  1. Hey guys,

    My name is Tyler and I'm a new marketing employee at Betable. We currently host a blog at and have been looking into moving it over to Unfortunately, we hit a pretty big snag.

    As you can see, there's already a account, and while I have the login info for this account (betableben), I don't have the login info for the admin account (betable). I also tried all company emails, new and old, and none of them map to the "betable" username (they all returned the error: email address isn't associated with an account"). Is there any way for me to go about finding the login info for this username? Or making "betableben" into the admin of this account?



    The blog I need help with is

  2. You need to proofe ownership of the blog to Staff. That's done by providing either the email address the username account was registered under or the API key in the original activation email for the username account.

  3. I apologize for have a bad vision day "proofe " was meant to be "prove" :(

  4. Unfortunately I don't have either. I don't know what email the original account is under. If they were able to give me the first 3 letters though I could easily figure it out

  5. You might also review the Terms of Service carefully and maybe check with the TOS staff before you move.

  6. That may be possible. I have flagged this thread for Staff attention. Please be patient while waiting.

  7. That account belongs to a in[...] (at) email address.

    Do you have access to this email address?

  8. Yes, I do. I didn't check that one

    Logged in now, thanks!

  9. You're welcome!

Topic Closed

This topic has been closed to new replies.

About this Topic