Lost most of my pics on my blog

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  • #979578

    I was scrolling through my past posts and noticed that I have only 3 pics out of 30 or so between all of my posts. I haven’t been on here in a week and a half and I haven’t noticed any signs of a hacker. They now have this little square and when clicked it says 404 — File not found. How can I fix this?? I have not deleted the photos from here, but I no longer have them on my computer, does this mean they are gone for good?? I hope not but I do need some help on getting them back. Thanks!!

    The blog I need help with is fireychefgurl.wordpress.com.

    #979679

    timethief
    Member

    Please see if these images are in your Media Library or not.

    #979681

    I looked, they are not :( not sure why not though, I didn’t delete them, until now I haven’t even been in there except when I have uploaded pics. Does this mean they are gone for good??

    #979682

    timethief
    Member

    If they are not in your Media Library then when a browswer calls for them to be displayed the server can’t provide them. :(

    #979683

    Thanks

    #979684

    dagaantiques
    Member

    Does anybody knows how to change email address on site? Can you guys please look it up at my site and let me know?
    http://dagaantiques.wordpress.com/ it is email address on the site i don’t know how to change it.

    #979685

    timethief
    Member

    I’m so sorry this happened to you. I can’t explain how they disappeared form your Media Library, so I have flagged this thread for Staff to check into and let you know exactly what happened to them.

    #979686

    timethief
    Member

    @dagaantiques
    Your issue has no relationahip at all with missing images and missing images is the topic of this thread. Use this link to post your own thread please > https://en.forums.wordpress.com/?new=1

    #979688

    dagaantiques
    Member

    Sorry I’m new here, my web guy desapered in thin air and I’m trying to fix it my website….

    #979689

    Thank you so much @timethief I appreciate it

    #979756

    macmanx
    Staff

    Several files were deleted by your fireychefgurl account twenty days ago.

    Does this sound familiar to you?

    If not, please start by changing your WordPress.com password and email password (and this can be used to reset your WordPress.com password), then let me know.

    #979759

    It does not sound familiar to me, I have already changed my passwords. Is there a way to get the files back?

    #979760

    macmanx
    Staff

    I have asked if they are restorable from any backups. I’ll let you know as soon as I hear back.

    #979770

    ok, thank you, I do not have any back ups myself, I have only a couple of the photos but not all.

    #979771

    macmanx
    Staff

    I was able to recover these for you, though they may take a few minutes to re-appear.

    You might need to clear your browser’s cache too: http://en.support.wordpress.com/browser-issues/

    #979841

    @macmanx- you are my hero!!!! Thank you so very much. They are all back. You are so amazing and I thank you for your prompt help i resolving this issue. I am not sure what happened except for the fact that a lot of my stuff was hacked within the last couple of weeks. Didn’t think this was one of them. Once again thank you.

    #979843

    macmanx
    Staff

    You’re welcome!

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