Lost my followers moving from wordpress.com to self-hosted

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  • #1389209

    kraftille
    Member

    Dear WordPress.com support team,

    I moved my WordPress.com to a self-hosted WordPress and I have lost my WordPress.com and email followers.

    I have read on the wordpress.org support forum that I need to “contact wordpress.com tech support and ask them to transfer your wordpress.com subscribers to your self-hosted blog using Jetpack.”
    http://wordpress.org/support/topic/importing-wordpresscom-followers

    Do both my blogs need to be on the same JetPack account?
    (They don’t)

    Can you please help me?

    My old blog:
    http://lesdouxmots.wordpress.com/
    My new blog:
    http://kraftille.fr/

    Thanks!

    The blog I need help with is lesdouxmots.wordpress.com.

    #1389423

    timethief
    Member

    Yes, Staff can do this for you. I tagged this thread for their assistance. Please subscribe to it so you are notified when they respond.

    #1389437

    rachelmcr
    Staff

    Hi kraftille,

    I’d be happy to move your email and WordPress.com followers to your self-hosted blog for you.

    Please keep in mind that while your email subscribers will continue to receive email notifications of new posts as before, WordPress.com followers will only see new posts in the Reader. They will not receive email updates unless they subscribe to receive those on your new site.

    Because your self-hosted site is linked to a different WordPress.com account, can you please reply to this forum thread with that account to confirm that you’d like the followers moved there? Please let me know if you have any questions about this. Thanks!

    #1389438

    kraftille
    Member

    Thank you!

    I already subscribe to this thread, as I’ve been reading other threads with the same subject.

    Please let them know thant I put both my blogs on the same JetPack account.

    #1389439

    kraftille
    Member

    Hi Rachel,

    I figure that it would be easier for you & me to have both blogs on this account (At first I thought that there might be a conflict, and that’s why I created the second account) and I figure it out how to do it.

    Thany you for your explanation.
    As long as my readers can still read me without having to change their habit, I’m happy!

    #1389440

    rachelmcr
    Staff

    Thanks! I moved all of your followers to your blog at http://kraftille.fr/ as requested. You should be all set! :)

    #1389442

    kraftille
    Member

    Thanks for such a quick, nice and efficient answer!

    THANK YOU :)

    #1389444

    The same thing happened to me. I moved from wordpress.com to a self-hosted wordpress.org site and lost my followers and my stats. Can I get both of them back?
    Thank you!
    Holly
    http://myplantbasedfamily.com

    #1389445

    timethief
    Member

    @myplantbasedfamily
    If you have installed and activated the JetPack plugin http://jetpack.me on your WordPress.org install, and posted the relevant URL(s) into this thread, Staff will do the transfer of subscribers and stats for you. I tagged this thread for their attention.

    #1389446

    I have Jetpack, which URLs are needed? My site is http://myplantbasedfamily.com/
    It is the same domain name.

    thank you,
    Holly

    #1389447

    timethief
    Member

    Thanks. That’s all that’s needed.

    #1389449

    rachelmcr
    Staff

    @myplantbasedfamily – I just started the process to transfer your email and WordPress.com followers to your self-hosted site. You had quite a few followers, so you may need to wait a bit for all of them to appear on your new site. Please let me know if you have any questions!

    If anyone else needs help with this, please start a new forum thread so we can track your request. Thanks!

    #1389473

    Thank you! I can now see all of my followers.

    Is there a way to get my stats from my previous site moved over too?

    Thanks,
    Holly

    #1389474

    rachelmcr
    Staff

    Hi Holly, sure thing! Sorry I missed that in your initial request. I just transferred your stats, so you should be all set. :)

    #1389483

    I’m about to make this same change but I have another question. Once I move the site to the self hosted site, and have wordpress.com transfer my followers and stats, is it possible to keep the old wordpress.com url active and pointing to the new site, for those who might have it bookmarked?

    #1389484

    rachelmcr
    Staff

    @dispatchesfromthepotomac – You can leave your WordPress.com site up for as long as you’d like. To direct traffic from your old WordPress.com URL to your new site, you can buy the Site Redirect upgrade for your WordPress.com site.

    If you’d like help with the site redirect or transferring your followers and stats, please start a new forum thread so we can track your request. Thanks!

    #1389485

    Hi,

    I started a new thread a while ago, but have not had any reply.

    I have recently moved my blog to a self-hosted site. Can you please update my Reader Followers, so that they are following the new site (talesfromthesalerails.com) instead of the old site (talesfromthesalerails.wordpress.com)?

    The blog I need help with is talesfromthesalerails.wordpress.com.

    #1389486

    kraftille
    Member

    Hi Rachel,

    I had no idea that I could also have my stats back.
    Can you also do the transfer?

    Thanks!

    #1389487

    rachelmcr
    Staff

    @kraftille – sure thing! I just merged the stats from your old blog to your blog at http://kraftille.fr/ for you. Please let me know if you have any questions about that. :)

    #1389488

    kraftille
    Member

    Thanks. Again. ;)
    It works like a charm!

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