Lost password for an account, lost main email too, but secondary ok

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  • #1197441

    groquik
    Member

    Hi,

    I lost my password for my wordpress.com account. Not the one I’m using right now, but another one.
    I can’t reset my password because I also lost the “main email”. But I can access the “secondary email” linked to that account. And this “secondary email” being linked to that account forbid me to create another account with this “secondary email” as main email. Any help to recover my account ? How can I make WordPress.com to send me my reset password to this secondary email ?

    #1197585

    timethief
    Member

    You have two separate email address settings at WordPress.com.

    Blog notifications for the admin (like comment moderation, Likes, new subscriptions, etc) are sent to the email address at Settings -> General in the Dashboard.

    Personal notifications (like comments on your post, subscription emails, and upgrade renewals) are sent to the email address at Users -> Personal Settings in the Dashboard.

    Try changing it at http://wordpress.com/#!/settings/ first.

    If that doesn’t work, try Users -> Personal Settings in your blog’s Dashboard.

    Note: Issues Changing your E-mail Address > http://en.support.wordpress.com/email-address/#issues-changing-your-e-mail-address

    You must be logged in under the exact same username account that registered any blog to access it. If you have lost your log-in information you can visit https://en.wordpress.com/wp-login.php?action=lostpassword

    Note: I tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond.

    #1197599

    macmanx
    Staff

    What is the URL of the blog you’re trying to access?

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