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lost upgraded site

  1. i upgraded my site to premium but never got a renewal so it must have lapsed , now it has disappeared and all of the old info is showing up - how do i recover the lost upgraded premium site ?

    The blog I need help with is

  2. What is the URL of the site in question please starting with http://

  3. I do not see any history of upgrades on your account.

    What was the URL?


  5. - is registered at Godaddy - that name also does not have any domain mapping - you have some sort of forward & masking the domain name to a blog here - so you will never see a real good URL -

  6. lindasymmonds,

    Forwarding and masking your domain to the longer URL will work to get your visitors there by entering just your domain. However, you can also map your domain. We have instructions for that here:

    Mapping is likely to get you better search results than the forwarding/masking option.

    I hope this helps.


    Go Daddy Social Media

  7. @lindasymmonds
    Domain mapping is by far more reliable than forwarding and masking is. We help with domain mapping on these support forums but we don't help with forwarding and masking. So you may want to keep that in mind.

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