lost upgraded site

  • Author
    Posts
  • #1240708

    i upgraded my site to premium but never got a renewal so it must have lapsed , now it has disappeared and all of the old info is showing up – how do i recover the lost upgraded premium site ?

    The blog I need help with is brevardbeachsideliving.wordpress.com.

    #1240915

    timethief
    Member

    What is the URL of the site in question please starting with http://

    #1240927

    macmanx
    Staff

    I do not see any history of upgrades on your account.

    What was the URL?

    #1240960

    brevardbeachsideliving.com

    #1240962

    auxclass
    Member

    brevardbeachsideliving.com – is registered at Godaddy – that name also does not have any domain mapping – you have some sort of forward & masking the domain name to a blog here – so you will never see a real good URL –

    #1240970

    gdhosting
    Member

    lindasymmonds,

    Forwarding and masking your domain to the longer wordpress.com URL will work to get your visitors there by entering just your domain. However, you can also map your domain. We have instructions for that here: http://x.co/12vtx

    Mapping is likely to get you better search results than the forwarding/masking option.

    I hope this helps.

    Sincerely,

    Jeremi
    Go Daddy Social Media

    #1240982

    timethief
    Member

    @lindasymmonds
    Domain mapping is by far more reliable than forwarding and masking is. We help with domain mapping on these support forums but we don’t help with forwarding and masking. So you may want to keep that in mind.

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