Mail problems, Windows Server

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  • #1681996


    I am having issues with sending mail from WordPress. I was using Contact Form 7 (which always give the red box ‘Failed to send your message. Please try later or contact the administrator by another method.’) along with “Clean and simple contact form” and a few others. I have used the generic PHP mail and SMTP Mail plug in but cannot get a mail sent.

    I have trawled the net and tried many, many solutions with success and now I need a bit of expert help!

    What I really need to do, rather than try umpteen tests is to creep forward trying various steps until I find out exactly where the problem lies.

    Is there a link, or a list, that someone can provide me with? If this is something that is covered by Premium support then I will give it a go.

    Kevin Russell


    Apologies – that should read *without success* above!



    The site you are asking about does not seem to be hosted on WordPress.COM so you need to make friends over at WordPress.ORG the keepers of the software you are using.

    This site is for support of sites hosted on WordPress.COM. You should address your questions to WordPress.ORG the keepers of the software you are using:

    The forum at WordPress.ORG is not connected to WordPress.COM so you will need to open an account at .ORG if you do not already have one. You may use the same email at WordPress.ORG as you do at WordPress.COM.

    For more on the difference:

    If you are asking for help with a WordPress.COM site then we need a link to that site to give you accurate help.



    That’s NOT a WordPress.COM blog issue and we do not provide support for software here. You are posting to the wrong support forum. and are completely separate, have different log-ins and run different versions of themes with same names.

    If you don’t have a username account at WordPress.ORG click and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.


    Thanks chaps – I will do so. Incidentally, your CAPS-LOCK seems to be intermittently stuck on.

    Kevin Russell

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