mail with Epp Code

  • Author
    Posts
  • #1264398

    I need my code EPP. I made that instructions and I haven´t recived the e-mail to give me the code
    http://en.support.wordpress.com/domains/transfer-domain-registration/
    It is urget!!!

    The blog I need help with is comunicaos.com.

    #1264518

    timethief
    Member

    Have you checked in your email client spam/junk mail filter?

    #1264533

    macmanx
    Staff

    Yes, please check your email’s spam folder.

    If it’s not there, please follow this guide again: http://en.support.wordpress.com/domains/transfer-domain-registration/

    #1264550

    I have done, I checked all the time my junk mail but nothing. I did again all the process and nothing.

    HELP!

    #1264555

    macmanx
    Staff

    When you access your Domain Manager following the guide at http://en.support.wordpress.com/domains/transfer-domain-registration/ you’ll see your domain contact info at the bottom of the screen. Please make sure that you’re checking that email address, not your WordPress.com account’s email address.

    #1264598

    I have reviewed and the email was sending to ((email redacted)) not me. I dont know why? They are the support of wordpress not?. Now what I must to do.

    #1264607

    macmanx
    Staff

    You can change your domain’s contact info from the same screen.

    #1264649

    Thanks for help me to find how to chanche the mail for recive my EPP. But Now for this reason my domains is lock, I recived this mail:

    “The transfer you requested has been declined because you opted-in to a transfer lock for 60 days when you agreed to the Automattic Change of Registrant policy.”

    How can I do for unlock the domain?. In reference at ICANN:
    “Domain name is in “Lock” status (Registrars must provide a readily accessible and reasonable means for name holders to remove the lock status. Contact your registrar for assistance.)”

    I send a message at e-mail asking that unlock but I haven´t recive answer jet.
    Now I´m having problems with my control panel in my new hosting. Please tell me how can I unlock my domain. Thanks!

    #1264650

    macmanx
    Staff

    Unlocking the domain is part of the early transfer steps, have you tried that?

    http://en.support.wordpress.com/domains/transfer-domain-registration/

    #1264651

    Yes I did it for get the Code but the e-mail was sent after to do all the transfer to my new host. Even after to confirm that the transfer to my new host was made successful

    #1264652

    macmanx
    Staff

    Ok, then I recommend checking with the host that you’re transferring the domain to. It sounds like it’s going through properly and the email was just sent in error.

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