Mapping domain to link to Squarespace 6

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  • #1474879

    abrock08
    Member

    Hi,
    I have a domain name registered here on wordpress, and I cannot figure out how to point it to my squarespace. I’ve looked at all of the instructions (on both WP and SS) and I am not getting very far.

    Someone please help me. I am trying to map dontthrowawaythecrust.com to squarespace. Thank you.

    The blog I need help with is dontthrowawaythecrust.wordpress.com.

    #1474992

    kraftbj
    Staff

    Howdy,

    You were almost there—the root A record entry was all that was needed at one point. The changes have been made. With all DNS/domain changes, it can take a number of hours to be effective as caches storing the information globally are refreshed.

    You’ll still need to renew your domain name annually by visiting your site’s dashboard at http://dontthrowawaythecrust.wordpress.com/wp-admin/ and visiting the Store->My Upgrades page.

    If you have any questions or need anything else, please let me know.

    #1474993

    kraftbj
    Staff

    Ah, forgot to mention that the Site Redirect upgrade isn’t needed for what you’re doing, so I refunded the $13 back to your credit card.

    Cheers!

    #1474997

    kayebruner
    Member

    kraftbj – can you spell out exactly what you needed to do? I am having the same problem. Is it something I can do myself or do you guys need to do it for me? Thanks.

    #1474998

    kraftbj
    Staff

    No action is needed. It takes time for the update to be effective across the Internet and to let caches expire. It appears you’ve repurchased the site redirect upgrade?

    Please confirm what you’ve done; I can go back to undo it and fix it up again.

    Thanks!

    #1474999

    kraftbj
    Staff

    @kaybruner – can you open a new thread? It’s an action for staff to take. Thanks!

    #1475001

    kayebruner
    Member

    Here is a new thread I started earlier but hadn’t received a response:
    https://en.forums.wordpress.com/topic/need-help-mapping-domain-over-to-squarespace?replies=1

    And yes, i clicked on the site redirect upgrade thinking I needed it so if you can reverse that that would be great! thanks.

    #1475002

    kraftbj
    Staff

    Thanks @kaybruner; I’ll check into your account now.

    @abrock08 – let me know when you’re ready for me to go back in to set everything back up again.

    Cheers!

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