Mapping Upgrade Problem!

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  • #1260326

    Hello, I recently upgrade my blog to have a different site name (Mapping from muhiphotography.wordpress.com to http://www.muhi.fr).

    I recieved three emails from WordPress with tree different Transaction ID. Does it mean that you charged me three times??
    And also, it seems that operation not even worked, cause it not appearing in Dashboard.
    Could you please explaine me what happens??

    Thanks in advance.

    The blog I need help with is muhiphotography.wordpress.com.

    #1260405

    raincoaster
    Member

    There are a lot of domain problems being reported right now. I flagged this for staff attention.

    #1260420

    Thank you very much for your answer.

    #1260539

    macmanx
    Staff

    Earlier today we had some technical difficulties with our upgrades systems. For a a short time this morning, anyone who tried to purchase or renew products with us were charged but their items did not end up in their account or get renewed.

    We have fixed the issue on our end and have made sure that if you attempted to purchase or renew your upgrade more than once that all additional upgrades have been refunded to you!

    We strongly recommend that you log in to your account’s Dashboard and navigate to the Store link and then to My Upgrades to review what items are currently in your account. If there are any items missing you can purchase them through your Dashboard >> Store.

    If you attempted to purchase a domain, we do apologize, but you will need to attempt purchasing it again by adding it via Store >> Domains in your blog’s Dashboard.

    We sincerely apologize for this confusion and inconvenience. Please let us know if you have any questions!

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