mapping

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  • #574525

    splesco
    Member

    Hi, I paid $17 dollars via visa card to “Automattic” so that my blog would continue to redirect from exe-software.com to exesoftware.wordpress.com.I did not know that it will be like that. And I want to cancel my account, to delete my blog and recieve my money back! Thank you for your help.

    The blog I need help with is exe-software.com.

    #574670

    airodyssey
    Member

    Hi. Follow the instructions here:
    http://en.support.wordpress.com/domain-mapping/cancel-domain/

    If you want a refund, I believe there is an option directly on your dashboard at Upgrades > Upgrades. If not, use the contact form below (which should work if you purchased an upgrade):
    http://en.support.wordpress.com/contact/

    #574685

    splesco
    Member

    my exe-software.com is mapped to exesoftware.wordpress.com, I don’t want it! How and where to delete the account??? I don’t have this option in dashboard
    thank you

    #574883

    macmanx
    Staff

    Please contact us via http://en.support.wordpress.com/contact/ to request the cancellation.

    You’ll need to be logged in as the user who purchased the domain to see the contact form.

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