Media files issue moving between wordpress.com blogs

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    Posts
  • #837067

    arvolito
    Member

    I want to move entries from a wordpress.com blog to another wordpress.com blog

    I followed the instructions from http://en.support.wordpress.com/moving-a-blog/
    There says: “After you upload the file, you can choose the option to Download & import file attachments if you want to move your media files.”
    Well, I never saw that option, instead said “If you exported your site’s media files, we’ll import those for you automatically.”
    At the end of the process I received an email saying that “Your WordPress import was successful.”

    Everything was done but the image galleries and slideshows are not showing in the other blog. Why is this happening? How can I export media files?

    In few words: Is there a way to export and import image galleries between wordpress.com blogs?

    #837196

    timethief
    Member

    “After you upload the file, you can choose the option to Download & import file attachments if you want to move your media files.”

    That refers to the import file. When you import the export file there is an option and a prompt is provided that you can checkmark to answer yes to indicate your want the attachments ie. the media files (images) to be included.

    #837283

    arvolito
    Member

    Thanks timethief, but is what I’m trying to explain:
    When I imported the export file no one option or check mark appeared, only the text:
    “If you exported your site’s media files, we’ll import those for you automatically.”
    So that’s my doubt:
    Why this attacments checkmark option didn’t appeared?
    And why media files didn’t was uploaded automatically as the message said?

    Thanks a lot! I hope exists a solution for this issue.

    #837284

    timethief
    Member

    Hello again,
    I have flagged this thread for Staff attention for you. Please be patient while waiting for them to reply.

    #837310

    macmanx
    Staff

    Can you please verify exactly which blogs you’re moving from and to?

    #837409

    arvolito
    Member

    Hi macmanx!

    I want to move just a single category posts from:

    https://arteporlaevolucion.wordpress.com/

    to:

    http://tandariola.wordpress.com/

    thanks!

    #837412

    justjennifer
    Moderator

    You might want to mention which category it is you want to move. :)

    #837421

    arvolito
    Member

    Thanks justjennifer

    I want to move posts in “La Tandariola” category from:
    https://arteporlaevolucion.wordpress.com/

    to:
    http://tandariola.wordpress.com/

    And I want to keep the image galleries
    Thanks!

    #837443

    justjennifer
    Moderator

    I’ve tagged this thread for Staff attention, but as they are presently away, please be patient while they get back to you…

    In the past there have been problems with importing Galleries between blogs and I do not know to say if this problem has been resolved.

    #837447

    macmanx
    Staff

    Hm, there seems to be a bit more wrong here.

    Would you please contact us at support@wordpress.com with the details?

    #837528

    arvolito
    Member

    Hi macmanx, I’ve sent the email, so lets wait for an answer.

    Thanks to everybody for your help!

    #837616

    arvolito
    Member

    Mmmmmh, I already sent the email to support but no one is answering :( What can I do? I really need a solution! Thank you.

    #837664

    arvolito
    Member

    Please please please, I need help. At least an answer.

    #837666

    raincoaster
    Member

    I’ll flag this for staff attention.

    #837667

    arvolito
    Member

    Thanks raincoaster

    #837672

    macmanx
    Staff

    Sorry for the delay, we are replying to all emailed support requests from oldest to newest and will respond via email as soon as we can.

    #837711

    gtourv
    Member

    hi, do you have any news ?
    I have the same problem, i have no option for copy media files between two wordpress.com blogs.
    Is there a issue with translation because i’m in french language ?

    thx

    #837739

    nathanlemons
    Member

    hi, I have the exact same problem. there is no option to “Download and Import file attachments” rather I am simply notified that “If you exported your site’s media files, we’ll import those for you automatically.”

    Unfortunately, my photos were not imported.

    #837740

    timethief
    Member

    @abelamerikaban
    I have flagged this thread for Satff attention. Can you please verify exactly which blogs you’re moving from and to?

    #837741

    jkudish
    Member

    Hi there,

    gtourv and abelamerikaban, can you please email support@wordpress.com with information about your specific blogs (which one you are exporting from and which one you are importing to).

    This kind of issue is best handled by email when we can fully investigate.

    Thanks

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