Media uploading issues
We’re experiencing some issue with media uploads. This does not affect all users.
If you upload an item, and it says it completed, but it looks blank in the Media Library, or leads to a 404 if you visit the direct link, you’re being affected by this issue.
You do not need to re-upload the item. It is in our queue and the system will process it. It will appear correctly within a few hours.
We’ll post updates here, so click ‘Subscribe’ in the sidebar if you want email updates!
Uploads are back to normal! If you’re having residual issues with your media uploads, please leave a note here and I’ll follow up over the next day or two. :)
I’m still having issues on our site. The same PDFs aren’t loading properly and I’m receiving the same 404 error I was receiving earlier this morning :(
Yes it is working now! Thank you.
Windmere is resolved! Thanks Shawna.
Shawna, thanks so much for letting us know what is going wrong so quickly. Very nice of you! I’m getting the updates and its really helpful.
I am getting tons of broken images throughout my website. Please — can someone help me with this or at least let me know if it is related to this earlier issue?
Never mind — it looks like it is the jetpack plugin causing my problems.
YAY! Worked for me… thank you for your response, Shawna!
My photo showed up on the blog now, but it doesn’t show up on the link when I share it on Facebook. Can you help with that?
Thanks so much,
I am still unable to upload both PDF files and jpeg. When I try it one way, it just sits there. When I try it another way, it says 100%, but is not really there. Should I just wait? Or do I need to explore other causes?
To add to my previous post: I literally just started using wordpress and am not using any plugins.
The lack of an image showing in your Facebook share is a separate issue.
I use the developer debugger link tool for posts that don’t display an image.
Plug in your link, fetch new scrape info, then try reposting.
Hello Shawna, I am still not able to upload photos.
All my blog photos are missing…..just a blank box
The problem remains for me- not all of my pictures are showing up. Any help would be appreciated.
Hi. I can’t upload Photos. I don’t know if it’s an internal problem or if I can do something. Thanks.
I cannot upload from my laptop, iPhone, or via URL to Dropbox. Says unable to complete or invalid format. (Standard JPG) To ensure the issue was not on my end, I tried to upload the exact same file that was uploaded (successfully) previously and I got the same error.
I’m unable to upload photos as well.
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