Missing CName record

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  • #1038899

    whereisdee
    Member

    I am being told that I have a missing Cname record for the custom domain I setuo. I can’t figure out how to add it. Can you help?

    You must make some changes to your domain before we can continue by using the tools provided by your domain registrar to add a CNAME record. It should look like this:

    wheresdee 14400 IN CNAME whereisdee.wordpress.com.
    Blog url: http://whereisdee.wordpress.com/

    The blog I need help with is wheresdee.dom.com.

    #1039042

    Hi,

    Are you trying to point a subdomain (wheresdee.dom.com) to your blog?

    If so, are you the owner of dom.com?

    #1039049

    whereisdee
    Member

    I am trying to point a sub domain and yes, we own dom.com.

    #1039056

    Thanks for your reply. You can map a subdomain at your domain registrar with the steps on this support page:

    http://en.support.wordpress.com/domains/map-subdomain/#instructions-for-mapping-subdomains

    Your domain registrar might require a slightly different format for the CNAME record compared to our support page, so my best suggestion is to contact them to verify it.

    Let me know if you have any other questions.

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