Mobile app says certificate for this server is invalid…

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    Posts
  • #1715940

    bexhope
    Member

    I have an iphone 5, iOS 7.1.

    When I try to go to my page via the mobile app, me, view site I get a message that says:

    “Error”
    “The certificate for this service is invalid. You might be connecting to a server that is pretending to be ‘bexhope.com’ which could put your confidential information at risk.”

    I have signed out and signed back in, cleared my cookies and made sure I am using the latest app.

    How can I resolve this?

    The blog I need help with is bexhope.com.

    #1716034

    timethief
    Member
    #1716039

    bexhope
    Member

    That does not apply to my situation.

    I am using the WordPress mobile app trying to view my own page inside the app. See my description above for the exact buttons I am pressing within inside the WordPress app.

    #1716074

    mleigh7
    Member

    I just started receiving the same message today! Help!

    #1716092

    I’m also seeing this message but only using the WordPress app. It’s only happened since the update of the app, & is currently unusable.
    It DOES NOT occur on Safari. Hope WP are aware of the issue & send a fix soon.

    #1716111

    yourmermaid
    Member

    I have found the exact same issue since the update. It doesn’t happen in Safari or Chrome, but, as you’ve all noted, only within the app itself.
    The whole point of the app is to save me from having to log in with a browser. Uggghhh!

    #1716124

    I’ve been experiencing the same issue, but only when accessing my page via iphone app. It is all ok when I am using the WordPress app on Ipad. So far, I haven’t been able to find a solution for that anywhere. Does it seems to be happening only for us 5?

    #1716125

    timethief
    Member

    The best place for WordPress iOS app support is here:
    http://ios.forums.wordpress.org/forum/how-to-and-troubleshooting

    If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.

    #1716126

    bexhope
    Member

    No it is not just us. I checked the App Store and there are many complaints. Hopefully it is fixed soon.

    #1716127

    apetcher
    Member

    How is it that you respond to this but just ignore the image editing thread?

    #1716128

    timethief
    Member

    @bexhope
    Understood. Did you post to the forum I directed you to? I’m asking because it’s the one the app developers monitor. I’ll tag this thread for a Support Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #1716129

    bexhope
    Member

    I was going to but there are already 40+ entries there about this.

    #1716166

    It looks like there might be a slight wrinkle causing a certificate error when attempting to “View Site” from within the mobile app. I’ve alerted our developers and will let you know as soon as I know more!

    #1716206

    I thought this was happening to just me, I hope this gets fixed soon!

    #1716222

    evette77
    Member

    Yes me too, been two days now

    #1716239

    I’m experiencing the same issue !! Glad to hear there may be resolution soon. Thank you!

    #1716240

    We’re still actively working on a solution! I’ll keep this thread up-to-date and will let everyone know when we find a solution.

    #1716241

    tdvarty
    Member

    I’m having the same problem for the last four or five days! Only happens with the Apple app. No problem on the desktop running Safari.

    #1716246

    timethief
    Member

    Please see this sticky post at the head of the forums.
    Certificate errors in WordPress mobile app

    #1716247

    bexhope
    Member

    Jeremeylduvall has already said the issue is being worked on and he is leaving this forum open to keep us all updated when the issue is resolved. Thanks though.

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