The forum you’re posting in now only provides support for sites hosted on WordPress.com, and with our own themes found at WordPress.com/themes. We cannot help here with sites using the open source WordPress software, or with third party themes and plugins for that software.
I have also faced the issue for sometime. My Site was not mobile friendly. I was using custom made wordpress theme. Afterwards I moved to Genesis wordpress themes and thankfully the issue resolved. Mobile responsiveness is an important and most critical point of websites these days. That’s I managed to solve the problem here at this