Movable Type Import stuck at "processing" for weeks

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    Hi, if you could please help me with

    My movable type import (original site was square space) is stuck at “processing” after a few weeks. I received an email that it was successful, but nothing was imported, then an email that the import had failed. However, when I try to go to the page to reupload the file, it still says “processing” and there is no way for me to try to upload again.
    If a staff member could reset it for me it would be a great help.

    Thanks so much.

    The blog I need help with is


    This thread has been tagged for staff attention and hopefully they will come in soon and reset things for you so you can try again.



    I have reset your importer. Please try importing again and let us know how it goes!



    Thanks for resetting. I was able to retry the upload, but it still hasn’t gone through. I’m getting emails that say the import was successful, but I’m still not seeing any posts. I’m able to import, and see the screen to assign authors, and then after that am getting a blank white screen. Is there anything else I can do?
    The import is a .txt file from squarespace if that makes any difference.

    Thanks for your help.

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